Every Eurodita B2B log cabin shipment includes a free spare-parts kit. When a dealer receives a container or single-unit consignment, the kit ships alongside the cabin packaging. Containing the small components most likely to be needed during on-site assembly or after transport handling. Eurodita has been a Lithuanian B2B timber manufacturer since 1994, working exclusively with dealers, distributors, and private-label partners across the EU and UK. The spare-parts program reflects the manufacturer-direct support model: dealers do not source replacements from third-party suppliers, do not pay extra for the kit, and do not wait for separate shipments. Transport-damage replacement parts are also free of charge. A structural feature of how Eurodita serves the B2B channel.
What's in the spare parts kit
Eurodita's B2B spare-parts kit covers the small hardware components most likely to be replaced during initial cabin assembly or after transport handling. Specific kit composition is spec-driven. A glulam mobile log home receives a different kit mix than a solid log garden office. But the categories of components present in every kit are consistent across product lines.
- Hardware: hinges, latches, weather seals, fasteners
- Glazing accessories: spare gaskets, beads
- Roofing fixings as applicable to the spec
- Documentation: assembly diagrams, parts list with reference codes
The kit ships in the same consignment as the cabin packaging, not as a separate shipment. Dealers do not receive an extra invoice for the kit, do not pay per-component fees, and do not wait for a follow-up dispatch. The free-with-every-order treatment applies regardless of order size: a single-unit dealer pilot receives the same kit-included service as a multi-unit container order.
The smallest order is whatever single specification a dealer submits at enquiry. And the spare-parts kit ships with it, not after it.
How transport-damage replacement works
Production defects on Eurodita cabins are extremely rare. The realistic risk on any B2B shipment is transport damage. Packaging scuffs, broken glass, surface marks during handling. The spare-parts program is built for that risk profile, not as a workaround for production-side issues.
The replacement workflow follows four steps:
- Inspection on delivery. The dealer or their installation team checks the consignment when it arrives at the destination yard.
- Documentation. Any transport-damaged components are recorded with photos and item codes from the kit's parts list.
- Damage report. The report is submitted to Eurodita through the standard B2B contact channel. A single account contact handles the case end-to-end.
- Free replacement dispatch. Replacement parts are sent at no charge. No shipping fees, no component fees, no administrative fees.
Why this matters for B2B dealers
The spare-parts program addresses three operational frictions that B2B log cabin dealers commonly face when working with timber manufacturers.
1. No on-site delays from missing components
A dealer's customer-handover or installation crew does not pause work to source a replacement hinge or seal. Because the kit ships with the cabin, the install proceeds without bottleneck. For dealers handling multiple consignments per quarter, the cumulative time saving is meaningful. Every cabin install avoids a procurement detour for small parts.
2. No carrying costs for replacement inventory
A dealer running multiple Eurodita cabin shipments per year would otherwise stock spare parts at their own cost. Tying up working capital, warehouse space, and SKU management overhead. Eurodita carries that cost as a manufacturer-direct service. The dealer's operational footprint stays focused on selling cabins, not on inventory management for low-velocity hardware components.
3. Dealer reputation protection
End customers don't see "a Eurodita logistics issue". They see their dealer providing immediate replacement of any damaged or missing item. The spare-parts program transfers visibility risk away from the dealer brand. The customer's perception of service quality is shaped by the dealer's response time, and the kit makes that response faster.
How the program fits into the no-MOQ manufacturing model
The spare-parts program is one piece of a broader B2B service stack tied to Eurodita's no-minimum-order manufacturing model. Each element supports the same dealer use case: a partner can order a single-unit cabin pilot and still receive enterprise-tier support.
- Per-spec quoting. Every order priced individually based on cabin model, dimensions, wall thickness (19mm to 70mm solid log or 70mm to 220mm glulam), and glazing tier.
- 50/50 payment. Payment terms identical for single-unit and multi-unit orders.
- Sample kits by individual agreement. Qualified dealers can request product samples before committing to a pilot order.
- Spare-parts kit + transport-damage program. What this page describes.
- 10-year manufacturer warranty. Production defects covered separately for a decade post-delivery.
Together, these mean a dealer evaluating Eurodita does not need to commit to container minimums, fixed MOQs, or upfront inventory risk to access the full B2B service profile.
Eurodita warranty plus spare parts: three layers of B2B protection
Three protections operate together for every Eurodita B2B order, and dealers should understand which layer covers which scenario:
- 10-year manufacturer warranty. Covers production-defect repair or replacement. Components that fail due to a manufacturing fault are remediated under warranty terms.
- Spare-parts kit (free, included). Covers initial-installation small components. Any kit-listed item replaced during assembly comes from the kit, no charge, no separate request.
- Transport-damage replacement (free, on report). Covers damage that occurred during shipment. Reported via the standard B2B channel, replaced at no cost.
For a deeper view of warranty terms and how they map to the dealer relationship, see the full warranty policy.
Spare parts program: frequently asked questions
What does the spare parts kit include?
Each kit contains small hardware components most likely to be replaced during initial assembly or after transport handling. Hinges, weather seals, fasteners, glazing accessories, and assembly documentation. Specific contents are spec-dependent: a glulam mobile log home receives a different kit composition than a solid log garden office. The kit ships in the same consignment as the cabin packaging, not as a separate shipment. Eurodita does not charge for the kit and does not bill replacement parts that fall within the spare-parts and transport-damage scope. Documentation included in the kit lists each component with reference codes, so dealers can identify items for installation or for future top-up requests. The kit is a structural feature of every B2B order, not an optional add-on.
Is the kit free or charged separately?
The spare-parts kit is free with every Eurodita B2B log cabin order. There is no additional invoice line for the kit, no per-component fee, and no scaling charge based on cabin specification. This applies across product lines. Solid log cabins, glulam houses, mobile log homes, and garden offices. Regardless of order size. A single-unit dealer pilot receives the same kit-included treatment as a multi-unit container order. The cost of the kit is absorbed by Eurodita as a manufacturer-direct B2B service rather than passed through to dealers. Dealers who request kit composition details before placing an order can ask their account contact at the quote stage; the contents are spec-driven and detailed in the production documentation.
What if I need replacement parts beyond the initial kit?
Dealers needing additional components beyond what the spare-parts kit covers. For example, after several years of in-service use. Can request a top-up parts order through Eurodita's standard B2B channel. Top-up parts are quoted per request, with pricing depending on component type and quantity. This is separate from the free spare-parts kit (which covers initial installation) and the free transport-damage replacement service (which covers damage on first delivery). The 10-year manufacturer warranty also applies to production defects: components that fail due to manufacturing fault are covered under warranty terms, not as paid top-up. Dealers should keep the kit's parts list and reference codes. These are required for any future component identification, whether for warranty claim or paid top-up.
How fast are transport-damage replacements dispatched?
Transport-damage replacement timelines depend on component type, current production scheduling, and shipping logistics to the dealer's territory. Small hardware (hinges, seals, fasteners) typically dispatches faster than glazing units, which require packaging coordination. Eurodita's logistics partner handles outbound dispatch using the same carrier network as the original consignment. Dealers receive a confirmation when the replacement is in transit. The replacement service is free of charge. There are no shipping fees, component fees, or administrative fees for transport-damage parts. The actual lead time varies by case and is communicated when the damage report is processed. Dealers can ask their account contact for an indicative timeline at the time of report submission.
Does the spare-parts program cover all Eurodita product lines?
The spare-parts program applies across all Eurodita main B2B product lines. Solid log cabins (wall thickness 19mm to 70mm), glulam houses (wall thickness 70mm to 220mm), mobile log homes, and garden offices. Kit composition adapts to the spec: a solid log corner cabin order receives a different mix of hardware than a mobile home order, but the program structure is identical. Free with every order, transport-damage replacements free, top-up parts available on request. Bespoke or made-to-measure orders also fall within the program. Eurodita's per-spec quoting model means even customized cabin orders include the spare-parts kit aligned to that spec. Dealers ordering multi-unit shipments receive one kit per cabin, not one kit per shipment.
Request a B2B quote
The spare-parts program is part of the standard Eurodita B2B service profile. Included with every order, no separate sign-up required. To request a quote on a specific cabin specification (which automatically includes the spare-parts kit and the transport-damage replacement coverage), contact the Eurodita B2B team.
New to the Eurodita B2B model? The partner onboarding guide walks through how dealers set up their first order, and the no-minimum-order page explains the per-spec quoting model that the spare-parts program supports.